We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any living human being. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant for GDPR-protected individuals.
This Privacy Policy can be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below. If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
Information we collect | Why is the Information collected and for what purposes? | Legal basis (GDPR only) | Third parties with whom we share your Information | Consequences of not providing the Information |
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When you browse or visit our website | ||||
Cookies, log files and analytic tools. Read more in our cookie policy | We use cookies to understand how you use our site and to improve your experience. This includes personalizing content and advertising | Consent; Legitimate interest (e.g. essential cookies) | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot collect and store the information. Cannot use or access some parts of the website. |
When you request a demo | ||||
Email address, Full name, Any other data you decide to provide/supply | To provide a demo | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. respond to a query sent by you) | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot provide a demo |
When you sign up for an account | ||||
Email address, Full name, Company name, Job title, Address, Payment methods and Billing information, Postal address, Any other data you decide to provide/supply | To create an account. To perform/execute the agreement. | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. to create an account) | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot create an account. Cannot perform the agreement. |
When we process your job application | ||||
Full name, Email address, Phone number, CV, LinkedIn profile, Any other data you decide to provide/supply | To process your job application. To assess the candidate. To create an account. To send you marketing communications | Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. to assess a candidate). Consent | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot add you to our mailing list. Cannot send you marketing communications |
When you subscribe to our emails list | ||||
Full name, Emails address | To add you to our mailing list. To send you marketing communications. | Consent. Legitimate interest (e.g. send you more information about Pecan). | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot add you to our mailing list. Cannot send you marketing communications. |
When you contact us (e.g. customer support, get in touch) | ||||
Email address, Full name, Any other data you decide to provide/supply | To answer questions. To provide support. To send you marketing communications. | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. respond to a query sent by you). Consent | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot contact us and we cannot assist/help you. Cannot send you marketing communications |
When you make use of our platform Pecan | ||||
IP Adress, Device information, Cookies | To create a new model of predictive analytics. Legitimate interest (e.g. to create a new model) | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. respond to a query sent by you). Consent | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | We cannot create a new model of predictive analytics |
When you add a connection | ||||
Identifier, Host, Database name, Username, Password, Any other data you decide to provide/supply | To add a connection and/or another data source to the platform | Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. to add a new connection to the platform) | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot add a connection and/or another data source to the platform |
When you attend a marketing event and provide Personal Information | ||||
Email address, Full name, Company name, Job title, Phone number | To establish a business connection. To send you marketing communications | The data subject has given consent to the processing of his or her personal data for one or more specific purposes. Legitimate interest (e.g. send you more information about Pecan) | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot establish a business connection. Cannot send you marketing communications |
When you exchange business cards with us | ||||
Email address, Full name, Company name, Job title, Phone number | To establish a business connection. To send you marketing communication | "Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. showing you certain products and features that you have shown an interest in). Legitimate interest (certain B2B marketing communications). Consent " | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot establish a business connection. Cannot send you marketing communications |
When we acquire your Personal Information from third-party sources (such as lead-generation companies) | ||||
Email address, Full name, Company name, Job title | To establish a business connection. To send you marketing communications | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot establish a business connection. Cannot send you marketing communications | |
When we use the Personal Information of our service providers and suppliers | ||||
Email address, Full name, Company name, Job title, Phone number, Any other data you decide to provide/supply | To contact our service providers. To perform/execute the agreement. To help us operate and improve the Services | "Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. perform the contract, send contract-related communications) " | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot contact you. Cannot perform/execute the agreement. Cannot help us operate and improve the Services |
When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn) | ||||
Email address, Full name, Company name, Job title, Phone number, Any other data you decide to provide/supply | To establish a business connection. To send you marketing communications. | Depending on the context, legitimate interest (e.g. certain B2B marketing practices or replying your requests/questions), pre-contractual discussions (e.g. if you show interest in our products/services) or consent. Consent. | 3rd party platforms and vendors such as for the following purposes: Marketing, Sales, CRM, Updates | Cannot communicate with you. Cannot send you marketing communications. |
Finally, please note that some of the abovementioned Personal Data will be used for fraud detection and prevention, and for security purposes.
Personal Data. Your Personal Data (as described above) will be stored until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we will retain it for a longer or shorter period in accordance with data retention laws. We have an internal data retention policy to ensure that we do not retain your Personal Data perpetually.
Cookies. This depends on the cookie in question. Some cookies (e.g. essential cookies) cannot be disabled. You may also control and delete these cookies through your browser settings.
a. Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
b. Retention of your Personal Information. In addition to the retention periods mentioned in Section 4 above, in some circumstances we may store your Personal Information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings.
In addition to the recipients described in Section 4, we may share your information as follows:
Access from Israel: Access from Israel (e.g. by our staff located in Israel) is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
Internal transfers:
We ensure transfers within the Pecan group will be covered by an agreement entered into by members of the Pecan group (an intra-group agreement) which contractually obliges each member to ensure that Personal Data receives an adequate and consistent level of protection wherever it is transferred to;
External Transfers:
The following rights (which may be subject to certain exemptions or derogations), shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
We do not offer our products or Services for use by children. If you are under 18, you may not use the Website, or provide any information to the Website without involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children.
Should you ever decide to delete your Account, you may do so by emailing info@pecan.ai. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public.
The Site may enable you to interact with or contain links to your Third Party Account and other third party websites d Services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.
We make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.
The Site uses a tool called “Google Analytics” to collect information about use of the Site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. We use the information we get from Google Analytics to maintain and improve the Site and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes Information specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your Information from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email to info@pecan.ai. Your email should include adequate details of your request.
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to lucas@pecan.ai. Please note that we are only required to respond to one request per customer each year.
Platform: We may collect personally identifiable information about an individual consumer’s online activities over time and across different sites and features of our platform, when a consumer uses the Services. If you choose to operate your web browser “do not track” signals or any other mechanism that provides consumers the ability to exercise choice regarding the collection of such information, we will abide by your request and stop collecting such information. We may allow third parties such as such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different sites and features of our platform and when a consumer uses the Services.
Website: We do not track consumers over time and across third party websites and therefore do not respond to Do Not Track signals. We do not allow third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Services
If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. To remove, please send us an email to info@pecan.ai. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.
If you have any questions, concerns or complaints regarding our compliance with this notice and the Information protection laws, or if you wish to exercise your rights, we encourage you to first contact us at info@pecan.ai.